The Miami County Communication Center has seen a slight increase in calls dispatched the past couple of years, the center's board of directors heard at its January meeting. The countywide center in Troy handles all emergency and administrative calls for law enforcement, fire and EMS.
In both 2015 and 2016, more than 91,000 calls were handled, according to the center report.
The report showed Tipp City police with 9,164 calls, Tipp City EMS with 1,693 and Tipp City Fire Department with 346 calls. The Bethel Fire Department’s calls was listed at 523.Center Director Jeff Busch also told the board that the staff's average time for answering 911 and administrative calls was five seconds or less in 2016. The Association of Public Safety Communications Officers has set the industry standard at 10 seconds or less for 911 calls and 15 seconds or less for administrative calls.
The Communication Center board meeting Jan. 25